Dubai Merchant Services

Dubai businesses sell to customers in shops, hotels, restaurants, offices and online. The right way to accept card and digital payments depends on how the business sells, where its customers are and whether payments are taken face to face, through a website or remotely.

Coutts Consultants can help eligible businesses prepare for merchant onboarding and introduce them to a suitable third-party payment provider where an appropriate route is available.

For online and physical businesses

Merchant facilities can include card terminals, online checkout, payment links, recurring payments and other payment methods depending on the provider.

We look at the sales model, customer locations, expected turnover and average transaction values before considering a provider.

What the provider will look at

Providers can ask about the company's products or services, delivery times, refunds, chargebacks, website and previous processing history.

A new business may need forecasts and trading information, while an established merchant may be asked for existing processing statements.

International customers can affect the application

Businesses serving tourists or overseas customers may need international cards, several settlement currencies or online payment facilities.

The countries and payment profile should be explained clearly so that the provider can assess the business on the correct basis.

How Coutts Consultants can help

We review the merchant requirement, help prepare the application information and introduce the business to a suitable provider where available.

The third-party provider decides acceptance, pricing, settlement arrangements and any reserve requirements.